General Questions
• What is Solitaire Champ?
Solitaire Champ is new mobile game available for FREE download both on IOS and Android devices. Solitaire Champ is based on classic Klondike Solitaire and includes six different game modes. It is a social game, where you can build new connections around the world, while playing in tournaments or in multi-player games. Our game has excellent design and graphics, and great set of features.
• What if I don't use social networks, how can I register for the game?
You can register using your Monster BrainID, this option will be offered to you when you download the game. To get Monster Brain ID you will need to provide only your email.
• Can I play Solitaire Champ Offline?
Yes, there is Offline mode there to play, however you cannot use all the powerups and coins and earn points for offline games, nor to play with the opponents.
• Can I have different draw flips in the games?
Yes, in every game mode there is an option to play either 1 or 3 draw games.
• Can I change the size of the cards in the deck?
The cards automatically adjust for the size of your device.
• When I open the app I see the old game, how can I start the new one?
Simply click the new game button on the screen.
• Can I jump to the next level by purchasing extra XP and coins?
You cannot purchase XPs, the only way to get them is by winning the games.
Technical Questions
• I have tried downloading Solitaire Champ from Google Play, but it didn't go through. Please help.
Check if you have enough space on your disk
1. Go to your device Settings > Applications > Google Play Store > Clear Cache and also Clear Data.
2. Restart your device, and then try to install Solitaire Champ again.
If it still doesn't work, here are some advices how to clean up additional space on your phone:
- Clean device cache by going to Settings > Storage > choose Cached Data.
- Move all data and apps to external SD card.
- Remove data and apps you don't need anymore.
It is hard to say how much free space you will have to spare, Google recommends at least 1 GB of free space for installing or updating apps.
In case it doesn't help, please contact our support team at manager@monsterbrainstudios.com.
• Cannot log in using my Google+ account, please advise.
Please contact our support team at manager@monsterbrainstudios.com with information on your device and software version.
• Is the game compatible with latest IOS and Android updates?
Solitaire Champ is fully compatible with all versions of mobile operating systems.
• Looks like I have found the bug in the game, what should I do?
In this case, please contact our tech support team at manager@monsterbrainstudios.com
• Have switched Facebook account linked with Solitaire Champ. How can upgrade the changes without using my progress?
Before switching the accounts create Monster Brain ID, so your game progress will be linked to the ID instead.